If you get any error message on omegaratiotest.com make sure that you have waited at least 30 working days. When this time has already passed and you still don’t get the results you need to contact our support team.
Before you do that, make sure that you entered the ID correctly (spelling mistakes).
Under the error message you can find a direct link that will redirect you to a contact form, you just need to click on that.
Fill in your contact information and choose a subject -blood test related questions.
Be sure to mention in your mail
1.The date when your test was sent
2.The test ID
With this information our support team can help you retrieve your test results as fast as possible.
Here is an example of an e-mail with all the necessary information.
When you are ready, just click on the send button. You will hear from our Support Team as soon as we find out what happened with your results.
You can also send an e-mail to us directly to the following e-mail address support@eqology.no
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