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Knowledge base
FAQ (english)
Eqology
1
Does Eqology belong to the Direct Marketing Association?
Getting started
3
What types of products does Eqology carry?
How do I place an order online?
Do I have to register with Eqology.com to place an order?
My account
3
I forgot my username or my password
How can I update my profile?
How can I change my delivery address?
Terms & Delivery Options
10
Delivery Options in each EQ country
What is DPD Predict?
How do I change my auto order?
What are the delivery options?
What are your rates?
View all 10
Order Types
7
What are the order options/types available?
What are the advantages of choosing an auto order?
What is an additional order?
What is an extra order?
Why choose a subscription with a fixed period?
View all 7
SEPA Direct Debit - Payment method
4
What does SEPA stand for?
What is SEPA Direct Debit?
How can I easily scan and send my SEPA Mandate?
What is the Mandat Reference?
General Product Information
12
What is Good Manufacturing Practice (GMP)?
How do we make our products?
New requirements for documentation
Are any of your ingredients on (WADA) “prohibited list”?
Are your products tested on animals?
View all 12
EQ Pure Arctic Oil
32
Should women use EQ Pure Arctic Oil while pregnant or breastfeeding?
What is wrong with taking rancid oil or capsules? Shouldn’t an omega-3 fish oil taste like fish?
What is the difference between EPA and DHA?
What is the difference between fish oil and cod liver oil?
Does it really make that much difference which omega-3 product you choose?
View all 32
EQ Omega-3 Test Kit
12
Where can I see the results of my test?
How does the blood test work?
Is it necessary to fast before taking the test?
In the accompanying leaflet it says the blood sample must be sent in the same day or the next at the latest. I live far away, is there a risk that this can affect the analysis?
Can the analysis be affected if I am a vegetarian, pregnant, breast-feeding, dieting, have diabetes or an illness/cancer – and can the use of EQ Pure Arctic Oil help if you already have cancer, weak immune system and have inflammation react
View all 12
EQ Shake
15
What is EQ Shake?
Does EQ Shake contain artificial additives?
What can EQ Shake be blended with?
Will EQ Shake help restrict cravings for snacks?
Can lactose intolerants use EQ Shake?
View all 15
EQ Anti Age Collagen
6
Why is not EQ Anti Age Collagen Premium produced as capsules?
From which fish is the fish collagen in EQ Anti Age Collagen Premium extracted?
Does EQ Anti Age Collagen Premium contain DHA?
Does EQ Anti Age Collagen Premium contain iodine?
Is it safe to consume EQ Anti Age Collagen Premium when pregnant and breast feeding?
View all 6
3 For Free
0