We will send your order to packing and dispatch once we have received your payment.

We have two different ways for delivery, depending on quantity and weight:

Smaller packages are sent to you in a padded envelope. These are usually delivered straight to your personal mailbox. These packages do not have a reference number.

Larger packages, which do not fit in an envelope, are packed in boxes that need to be retrieved at your local post office. This package will have a reference number for tracking.

To view your orders and reference number, click “orders” under “my account”. You will find the reference number by clicking on the appropriate order.